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Many of the larger collection call centers in South Africa use Microworks Case Manager.

We help you to leverage your most valuable resource, the call center agent, by enabling them to focus only on the work that matters while automating menial and repetitive tasks.

How we can help you?

Microworks has been providing call center software for the past twenty five years. We proudly serve some of the largest organizations in South Africa and count some of the largest legal call centers amongst our customers.

How can Microworks help your call centre?


Improved collection rates by more than 300%

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By implementing Microwork's Case Manager we were able to improve our year-on-year collection rates by more than 300%.
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- Call Center Collections Firm

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