This technical manual will help you understand the underlying design of the instance directory and is especially valuable if you need to troubleshoot connectivity to the instance directory.

This guide is for Case Manager Extension developers and will help you understand how to integrate your utilities with Case Manager's Instance Directory.

An overview of the Debit Order's tags.

This document gives a detailed overview of the new approach to document and report template management taken in Case Manager 5.2.1.

Read this guide before upgrading to Case Manager 5.2.

A detailed overview of the changes made to the Case Manager Windows Services in Case Manager 5.2. This is an important guide to learn how the new Case Manager simplifies the installation of Windows Services for Time and Queue services.

The newly introduced Attachment FTP Extension allows you to access Case Attachments through FTP and SFTP. This is an exciting new feature which among other great use-cases now allows you to store your attachments in a cloud environment like Azure. This technical manual gives system administrators details on the technical aspects of this new extension as well as a few pointers on migrating to the extension.

Some basic troubleshooting information for the CM 5.2 Import Utility.